Instructions to access your in-game loot:
Loot can be obtained at the Reward Claims Agent in Protector’s Enclave – once you finish the game’s tutorial.
What is unique about the Neverwinter campaign?
Twitch Prime members who have linked their game accounts and enroll in this campaign can claim exclusive Twitch Prime Loot from Jan 15 to April 15.
Do I need a Twitch Prime membership to be eligible for Neverwinter offers?
Yes. Click the “Start Your 30-Day Free Trial to Claim Now” button below to sign up for a free, 30-day Prime trial. If you’re already an Amazon Prime member, click “Connect Your Twitch Account” below to link your Twitch and Amazon account
How do I get my content for the Neverwinter offer?
To claim your Neverwinter loot:
Step 1: Link your Neverwinter and Twitch account
Step 2: Come back to this page after linking (you will be automatically redirected after step 1) and click on “Claim Your Loot Now”.
Step 3: Enjoy your Twitch Prime Loot!* Your free Twitch Prime Loot will be available the next time you log in to your linked Neverwinter account on PS4, Xbox, or PC and complete the next step.
Step 4: Loot can be obtained at the Reward Claims Agent in Protector’s Enclave – once you finish the tutorial.
*Pack contents can only be claimed on one character per account
Is this Neverwinter content available in all regions?
Neverwinter content is available in all regions where the game is available
Can I link multiple Twitch Prime accounts to my Neverwinter account and get additional content?
No. Each offer can only be applied to a single Neverwinter account on PC, Xbox One, and PS4. Each Neverwinter account can only receive one offer.
I received an error that my Twitch or Amazon account has already claimed this content. What do I do?
This happens when a different Twitch account was linked to your Amazon account (or vice versa) and claimed the Neverwinter content. Please check that the same Twitch account is linked to the Amazon account that was originally used to claim the content.
What happens to my content if I no longer have a Prime membership or my free trial expires?
Once you claim your Neverwinter content, all content that is delivered to your game is yours to keep, subject to any Perfect World Entertainment rules or policies that apply to the content. However you will not receive future content without an active Prime membership.
Can I change which Neverwinter account my Neverwinter content is delivered to?
No. Once you enable content on your Neverwinter account the content will always be delivered to that account. It cannot be changed.
Do I continue to receive content if my free trial expires?
No, you need to be a Twitch Prime member to continue to receive content.
Do I receive past content if I join Twitch Prime and claim Neverwinter content after launch?
No. You will only receive content that is currently available.
Where can I get Neverwinter?
Please go to https://www.PlayNeverwinter.com/TwitchPrime to download the game.
What does the Mottled Rage Drake Bundle contain?
- Mottled Rage Drake Mount
- 30 days in-game VIP
- 3x Epic Insignia Choice Pack
- Rank 13 Enchantment Choice Pack
What will the other bundles contain?
Check back next month with the next Neverwinter loot drop to find out!