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Instructions to access your in-game loot:

You can claim your items from the gift icon in the upper-right corner of the Battle.net app.

Step 1: Download and install the Blizzard Battle.net app
Step 2: Launch the app and log in to your linked Blizzard account
Step 3: Click on the gift icon in upper-right corner of the screen
Step 4: Find your Heroes of the Storm offer and click “Claim”
Step 5: Select your desired gameplay region and click “Claim” again
Step 6: Install Heroes of the Storm, launch the game, and enjoy your items!

 

GET 5 RARE
NEXOMANIA LOOT CHESTS

... AND MUCH MORE
WITH YOUR TWITCH PRIME MEMBERSHIP

NO LONGER AVAILABLE

NO LONGER AVAILABLE

Get Supply Drops each month in Call of Duty®: WWII with Twitch Prime

More benefits with your membership

Free in-game loot every month, plus exclusives and surprises
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Unlimited FREE Two-Day Shipping
Over 100 million eligible items. Also get FREE Same-Day Delivery on over a million items when shipping to selected metro areas across the U.S.

Frequently Asked Questions

1. What is unique about the Heroes of the Storm campaign?

Twitch Prime and Blizzard Entertainment are teaming up to bring Twitch Prime members some legendary rewards in Heroes of the Storm! Twitch Prime members who enroll in this Heroes of the Storm campaign before May 1 will receive a Legendary Loot Chest, which guarantees at least one legendary item. In coming months, Twitch Prime members can also claim the Glitch-steed in-game mount as well as 10 Rare Loot Chests.

2. Do I need a Twitch Prime membership to be eligible for the Heroes of the Storm offers?

Yes. Click the “Start Your 30-Day Free Trial to Claim Now” button below to sign up for a free, 30-day Prime trial.

If you’re already an Amazon Prime member, click “connect your Twitch account” below to link your Twitch and Amazon account.

3. Okay. I’m signed up for Twitch Prime. I’ve linked my Twitch and Blizzard accounts. I've claimed the offer on this page. How do I get these Heroes of the Storm items in the game?

Once you’ve signed up for a Twitch Prime membership, linked your Blizzard account, and claimed an offer, please complete the following steps to redeem your Heroes of the Storm offers in the game:

Step 1: Download and install the Blizzard Battle.net app
Step 2: Launch the app and log in to your linked Blizzard account
Step 3: Click on the gift icon in upper-right corner of the screen
Step 4: Find your Heroes of the Storm offer and click “Claim”
Step 5: Select your desired gameplay region and click “Claim” again
Step 6: Install Heroes of the Storm, launch the game, and enjoy your items!

Once you’ve claimed a Heroes of the Storm offer on this page and as long as you’re a Twitch Prime member, all future offers in this campaign will be automatically delivered to your Blizzard Gift inventory in the Battle.net app as soon as they are active.

4. Will my Heroes of the Storm content from Twitch Prime be available in all game regions that I play in?

No. Once you’ve claimed your content, it will be granted to the first game region you log into in the Heroes of the Storm game client. Make sure that you log into your preferred or primary game region after claiming your content on the Twitch Prime Heroes of the Storm website or the loot chests will be assigned to the wrong game region.

If you are currently online in Heroes of the Storm, you will receive the loot chest in whichever region you are currently logged into at the time you claim the content. Please make sure you are in your preferred game region before claiming the content.

5. Can I link multiple Twitch Prime accounts to my Heroes of the Storm account and claim each Heroes of the Storm offer multiple times?

No. Each offer can only be applied to a single Blizzard account and Blizzard accounts can only claim a Heroes of the Storm offer once per campaign.

6. I received the error “Oops... it looks like the Amazon account that you are linked to has already enrolled in this campaign with a different Twitch account. Check out our FAQs for assistance.” What do I do?

This happens when a different Twitch account was linked to your Amazon account and claimed the Heroes of the Storm content. Please check that the same Twitch account is linked to the Amazon account that was originally used to claim the content.

7. What happens to the Heroes of the Storm offers if I no longer have a Prime membership or my Free Trial expires?

Once you claim a Heroes of the Storm offer, any associated items that are redeemed are yours to keep, subject to any Blizzard rules or policies that may apply.

8. Do I need to link my Blizzard account to my Twitch accounts to claim these offers?

Yes. CLICK HERE to link your accounts and click “Connect” next to “Blizzard Battle.net” and follow the instructions. Please make sure you link the correct Blizzard account and select the gameplay region in which you’d like to claim these Heroes of the Storm rewards.

Before linking your accounts, check to see that you’re not logged into any other Blizzard accounts at the time in the same browser, as this could cause complications. For the best results, complete the process in “private browsing” or “incognito” mode.

For more information, visit the Blizzard Support hub.

9. Can I claim different offers on different Blizzard accounts?

No. Once you claim a Heroes of the Storm offer on a Blizzard account, all future offers in the campaign will be automatically delivered to the same account. This cannot be changed and offers cannot be transferred to different Blizzard accounts.

10. If I join Twitch Prime or link my Blizzard account after the campaign begins, will I receive any previous Heroes of the Storm offers that may no longer be active?

No. You will only be eligible for Heroes of the Storm offers in this campaign that are currently active or upcoming. You will not be eligible for any offers that have already expired.

11. I see other games on the Twitch Prime Heroes of the Storm website. Do I have to claim each campaign separately?

Yes. Each game campaign is separate so you will have to claim each of them separately.

12. Where can I get Heroes of the Storm?

Heroes of the Storm is free to play! CLICK HERE to begin your adventures in the Nexus.

13. Will I continue to be eligible for upcoming Heroes of the Storm offers if my Prime membership or free trial expires during the campaign?

No. In order to be eligible for upcoming Heroes of the Storm offers, you need to be a Twitch Prime member at the time that offer is active.

14. I accidentally linked the wrong Blizzard account to my Twitch account. What do I do?

If you accidentally linked the wrong Blizzard account to your Twitch account and you haven’t yet claimed a Heroes of the Storm offer, CLICK HERE to unlink your accounts.

Once your accounts are unlinked, visit the Twitch connections page again to link the correct Blizzard account to your Twitch account. Please make sure that you are NOT logged into any other Blizzard accounts at the time in the same browser. For the best results, complete the process in “private browsing” or “incognito” mode.